Visit the Adobe community forums to see if other users are experiencing similar download and installation problems. Visit the Downloading, Installing, Setting Up forum or find the forum for your product. Try posting your problem on the forums for interactive troubleshooting. Note: When posting on forums, include your operating system and your product's version number in your message.
Legal Notices Online Privacy Policy. Troubleshoot download problems Search. All Apps User Guide. Select an article: Select an article:. Having trouble downloading non—Creative Cloud Adobe products? Try these solutions to resolve common browser, system, and connectivity problems that can interfere with successful downloads of non—Creative Cloud products. Try this first. Follow the troubleshooting steps in one of the following documents—whichever applies to your download: Can't download a non—Creative Cloud purchased product?
See Troubleshoot Akamai Download Manager downloads. Can't download a trial that uses Akamai Download Manager? Includes Acrobat X Pro. See Can't download trial Akamai Download Manager. Try this second. Didn't find what you needed in Try this first?
Try one or more of the following tasks. Use a different browser. Make sure that your computer meets the Akamai Download Manager minimum system requirements.
Allow pop-up windows and cookies. Check your connectivity. Visit the Adobe website to make sure that you are connected to the Internet. Temporarily disable any firewalls and antivirus software. See the firewall or antivirus documentation for information on temporarily disabling the firewall or virus check. Try the download again from a different location a different WiFi network, for example.
If you are trying to download using a wireless connection, try the download over a wired connection. If your browser opened a downloads window, double-click the PDF in the downloads list.
If you can't open a PDF on your computer, try the suggestions below in the order they appear. Here's how to set it up:. Click the triangle next to Open With , and choose Adobe Acrobat Reader or Adobe Acrobat from the pop-up list if your preference is not on the list, choose Other to select it. Installing the latest updates might solve the issue.
If the Updater dialog box appears, click Yes. The update will automatically install. Try repairing the product using the step below. Legal Notices Online Privacy Policy. Adobe Acrobat User Guide. Mar 3, AM in response to notcloudy In response to notcloudy. The other PDF options do work.
I can view the document as Single Page or Two Pages. So it appears that Safari thinks it's a PDF. If the document is in reference to your account - then it may be a formatted printout displayed on line that you can then save to PDF. You would have to contact one of the institutions to see if they upgraded and why have the options changed.
Just an FYI -- I was downloading pdf's from a site - by right clicking and saving to a folder. Noticed it was not the same size as the site said the download was - so tried opening it on site - instead of opening it immediately popped up as download - so I downloaded it that way and the file was fine.
Mar 9, PM. Communities Get Support. Sign in Sign in Sign in corporate. Browse Search. Ask a question. User profile for user: 1 Open Loop 1 Open Loop. Any suggestions to fix this issue is greatly appreciated. More Less. Reply I have this question too I have this question too Me too Me too. All replies Drop Down menu. Loading page content.
User profile for user: Linc Davis Linc Davis. Reply Helpful Thread reply - more options Link to this Post. No change. The PDF won't download nor will it open in Preview.
0コメント