Windows 11 Upgrade Guide. HP Support Solutions is downloading. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
The detected OS is the operating system that we have detected you are using. We will offer drivers and other solutions in this OS first. If you wish to see solutions related to another OS, please select the preferred operating system and version and choose 'Change'. Select an operating system and version to see available software for this product.
Detected operating system: Selected operating system: Select your operating system and version ,. HP is compiling your results. This could take up to 3 minutes, depending on your computer and connection speed. Thank you for your patience. We were unable to retrieve the list of drivers for your product. We were unable to find drivers for your product. Try manually selecting your operating system. If your operating system is not listed then HP may not provide driver support for your product with that operating system.
Read more: I don't see my operating system. We were unable to find any drivers for your product. Drivers may be in development so please check back at a later date or visit the product homepage. Here is the List. Let us detect the drivers you need for this HP PC.
Our automated tool will simplify the choices you have to make. Skip the confusion of sorting through all of our drivers and let us detect only the ones you need. Driver detection is now available for the desktop download experience. Give it a try on your PC! You only need to do this once to guarantee a faster support experience at any time.
Learn more. One or more of the values entered is not permitted. Please wait while we process your request. This process can take several minutes depending on the number of warranties being checked. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data?
Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results. Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide. Choose some driver that corresponds to your PC.
This software collection includes a complete set of drivers, the installer and the optional software. You can easily print your digital scroll wirelessly with HP printers that are supported on a local wireless network Wi-Fi, a wireless-capable HP printer or via a LAN cable. In addition, you can also print to a printer that supports HP ePrint you when you are at home, the Office, even when traveling, every time the printer is connected to the internet.
Wait for 60 seconds before continuing. During this time, if you connected the product to a network, the network recognizes the product and assigns an IP address or host name for the product. When the Home screen appears, touch the Setup button and then select System Setup menu to configure the Language setting.
Figure : Control panel product configuration. Touch the Setup button on the control panel. Touch the Reports menu on the control panel. Touch the Configuration Report item on the control panel to print the product configuration and Jetdirect pages. The Jetdirect page contains the product IP address. If you connected the product to a network, find the IP address on the Jetdirect page. IPv4 : If the IP address is 0. Otherwise, the network configuration was successful.
IPv6 : If the IP address begins with "fe", the product should be able to print. If not, you must manually configure the IP address.
To test the document feeder and copy function, do the following:. Place the printed configuration report into the document feeder face-up. From the Home screen on the product control panel, touch the Copy button. Touch the Start Copy button on the control panel to start copying. The product copies, and then prints a page. To test the scanner glass and copy function, do the following:.
Place the printed configuration report face-down on the scanner glass. If the product will be connected with a USB cable, the software installation process requires that the product is turned on and in the Ready state. Configure the following setting so the product wakes from Sleep mode during the software installation process:.
Touch the System Setup item to open the menu. Touch the Energy Settings item.
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